Delete your phoenixcarsEV account

You can delete your account and personal data at any time, in any of these ways:

1. In the app: open Account → Delete account and enter your password.
2. On this page: sign in below and confirm with your password.
3. By email: write to privacy@phoenixcars.gr from the address you signed up with. We confirm within 30 days (usually much sooner).

What is deleted

• Your name, email, phone number and date of birth
• Driving licence photos and the details read from them
• Your selfie and face-check scores
• Support conversations, notification subscriptions and the photos taken of the car during your rides

Deletion is immediate and your login stops working straight away.

What we keep, and for how long

Trip and payment records must be kept for tax and accounting purposes (in Greece, typically for 5 to 10 years). They are kept only in de-identified form that can no longer be linked to you. You must end any active ride before deleting your account.

Delete now

Sign in with your driver account, then come back to phoenixcars.gr/delete-account, or use the app or the email option above.